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Recent research indicates that emotional intelligence or EQ, is the missing link in the jigsaw of the leadership paradigm. David McClelland, Ph.D., from Harvard, conducted research that found that for executives who were rated high on six or more traits associated with emotional intelligence, their divisions, on average, out performed yearly revenue targets by 15 – 20%. In addition, 87% of those same executives placed in the top third for annual salary bonuses based on the performance of their businesses. At Pepsico, hiring executives based on their EQ competencies led to 10% higher productivity. L’Oreal recruited high EQ sales people, and saw a growth of $2.5 million. An EQ initiative at Sheraton led to its market share increase by 24%. The evidence is increasingly compelling. World’s leading companies are turning to the science of emotional intelligence as part of human capital strategy for sustaining high performance.
The Harvard Business Review in 2003 concluded, “Emotional intelligence isn’t a luxury you can dispense with in tough times. It is a basic tool that, deployed with finesse, is the key to professional success.” Competencies of emotional intelligence are measurable and learnable; and can be dramatically improved through coaching and training. The most effective way of using it is by integrating emotional intelligence into the organisation culture. From a 2-days program to a 6-month intervention, Quest Learning Programs save your time and money by focussing on what matters – getting solid results. We apply proven learning processes that help people change, and soar.
Having a high EQ means being smart with, and about, our feelings. It means becoming sensitive about the messages our feelings are giving, and being able to use it in conjunction with our thoughts to make wise and intelligent decisions. Not using Emotional Intelligence is like working with a handicap, or using only one hand, when both are available to us. It is for this reason, that learning emotional intelligence is not restricted by age or profession. Students learning emotional intelligence at their development stage, benefit by being more successful academically and making better life decisions. Leaders who score high in EQ have more acceptability and loyalty, and are able to extract high performance and commitment to common goals from their teams. Parents using emotional intelligence have more cohesive and functional units at home, with high bonding and emotional richness. We all benefit from being emotionally more literate, using the energy of our emotions to achieve more. |
